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Help Center

Short, plain-English answers to common questions about health insurance and working with us.

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Is your service free?
Licensed agents are usually paid a commission by the insurance company when someone enrolls in a plan. In most cases this doesn't change the premium you pay — the plan costs the same whether you enroll on your own or with an agent's help.
Will you sell my information?
When you fill out our form or call us, we use your details to: To get you a quote or enroll you, we may need to share some details with the insurance companies or the Marketplace you choose to work with. We only share what's needed for that purpose.
What happens after I submit the form?
It helps to have these handy: Call us directly at the number at the top of this page.
Which states are you licensed in?
Insurance agents must be licensed in the state where you live in order to sell you a health plan. If you live in a state where we're not licensed, we won't be able to enroll you, but we're happy to point you in the right direction.
Do I have to do anything to renew?
Many individual and Marketplace plans renew automatically if you take no action. If your plan is discontinued, you may be moved into a similar plan.
Can I switch plans mid-year?
For most individual and Marketplace plans, open enrollment is the main time each year to change plans. Certain life events can open a Special Enrollment Period that lets you change plans mid-year.

Can't find your answer?

Talk to a licensed agent directly.